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About Data Center Technician Jobs
We live in the information age, and there’s no sign this era is ending any time soon. If anything, technology will continue to evolve, which will lead to a higher demand for data center technician jobs and other technology-based occupations.
Since the digital revolution in the 2000s, the number of technology-based jobs has been skyrocketing. Needless to say, it was the colossal tech empires like Google, Microsoft, and Apple that were engaged in mass recruitment in the past, contributing to the growth of this sector.
Since then, these companies haven’t stopped hiring people with technical skills. That’s because every time new technological inventions surface, new tech jobs are also created.
Technology jobs like data center operations technician are abundant. Therefore, if you’re a technology enthusiast equipped with skills and working experience looking for a job, here’s everything you need to know about how to join this fascinating job industry.
What You Need to Know About Data Center Careers
This dynamic job industry offers competitive salaries, fun workplaces, and varied opportunities. Also, many tech companies don’t require a Bachelor’s degree, which is a significant advantage for those who want to enter the tech industry but don’t have a degree.
Moreover, a data center technician career can be rewarding, as you get to learn and explore the world of data servers. That said, it can also be exhausting, but that’s part of any other job as well.
What Is a Data Center Technician?
These professionals are skilled in optimizing data servers and network performance. A data facility can have as many as 50,000 to 80,000 working servers. Therefore, a technician is there to oversee this system of servers. In most cases, data technicians work in isolated, cold, and noisy facilities.
What Does a Data Center Technician Do?
Technology-related businesses have always been keen on investing in the newest digital infrastructure to sustain their ongoing growth. To ensure this equipment is monitored and well-managed, they need at least one data center facilities technician.
Data technicians do preventative, maintenance, and repair work in an organization’s data center. Let’s take a closer look at some of their everyday responsibilities.
Duties
Preventative Maintenance
A technician performs a complete cycle of maintenance checks on data network devices and other equipment. These inspections are done manually and regularly to prevent overheating or other problems in the server room.
Managing Servers and Overseeing Repairs
Hardware and network issues in data centers are common. A data center technician runs diagnostic tests to determine the issues and repair them. Taking prompt action to solve any problems that might occur guarantees the accessibility of critical data.
Monitoring System Processes
Maintaining the operation of all network processes is part of the standard data center technician job description. That’s why technicians must, among other things, monitor the temperature levels of machines used, as temperature irregularities can affect the network.
Protecting Data
Technicians are in the first line of defense during cyberattacks. Whenever a company needs to upgrade its CPU or storage systems, data technicians cross-collaborate with software and network engineers to ensure robust security.
Technical Support
Providing live support to both coworkers and clients is an essential task for technicians. When issues occur, they’re expected to take immediate action and provide full support.
Different Types of Data Center Technician Jobs
Tech companies continue to hire skilled people, despite the pandemic. Therefore, if you’ve lost your job and want to be part of this industry, here are the most exciting tech jobs to explore.
Google Data Center Technician
Working at Google is no longer a far-fetched dream for new data technicians. Google is currently reported to have 22 confirmed data facilities, most of which are operational, with only a few still in progress. It’s one of the Big Five companies that employ several data center professionals.
A data center technician at Google supports the organization’s physical infrastructure. This support includes installing new servers, routers, switches, and fixing failing systems.
People enjoy working at Google because of its exciting perks, such as employee-centered workspaces, free lunches and snacks, competitive salaries, and other benefits.
Apple Data Center Technician
Apple is another colossal tech company that has its own massive data centers around the US.
Thanks to Apple’s technicians, users enjoy a ton of functions on their phones, Macbooks, and other Apple devices. Like in other companies, a technician at Apple oversees, maintains, and regularly checks data servers to make sure they’re working.
If you want to work for Apple, start by checking out all the Apple data center technician job descriptions and qualifications on the website’s careers page. Whenever Apple needs technicians, it publishes all available job openings alongside necessary hiring information on its official website (you can find them on this page, too).
Microsoft Data Center Technician
This multi-billion company has over 100 data centers that service 140 countries. So, if you are a new technician looking for a job, Microsoft will most probably have vacancies for entry level data center jobs.
Data technicians at Microsoft are responsible for handling storage systems, troubleshooting failed components and providing overall support on deploying physical infrastructure.
Moreover, Microsoft’s data technicians enjoy a working environment with a fantastic atmosphere, competitive salaries, and benefits.
IBM Data Center Technician
IBM has grown into a multinational tech company that provides cloud-based services, software, hardware, and cognitive computing. Their wide array of services led to the construction of 60 data centers in 19 countries, currently managed by several technicians.
An IBM data center technician entry level position is quite exciting as it involves building and configuring servers, particularly Advanced Micro Devices (AMD) servers. Therefore, if you’re interested in following this career path, IBM is an excellent place to start.
Amazon Data Center Technician
In 2006, Amazon Web Services (AWS) was founded as a cloud service provider. Nowadays, the company provides more than 100 different services from its data centers to other regions.
A data center technician at Amazon is in charge of installing equipment and providing repair solutions to hardware and networks. Also, part of the job is to keep documentation of every issue in the data facility.
Work Environment
Every data center technician job is hands-on, which means that workers must be present in the facilities to support day-to-day operations. There are quite a few challenges to face in this profession, which is probably why the data center operations technician salary is relatively high.
Most, if not all, data centers are situated in isolated areas, away from the office, and usually under tight security. Data technicians work in seclusion, which can feel alienating at times. However, the two most challenging issues technicians working in data centers have to face are noise and cold temperatures.
Servers emit an enormous amount of heat, and this is why companies use HVAC systems to keep temperatures under control. It can get uncomfortably cold for a data center technician in some server rooms.
Also, the noise that the Computer Room Air Handler (CRAH) units make can be overbearing. Therefore, a good pair of active noise-canceling headphones and a jacket are always necessary.
Illnesses and Injuries
A lot of data center technician (entry level) roles involve lifting servers. These servers can weigh at least 20 kilograms each. If a company isn’t equipped with a rack lift device, technicians may manually lift this equipment. In that case, unless you’re physically fit, there’s the possibility of an accident occurring in the workplace.
Work Schedules
This job is a full-time position. Some data technicians work for more extended periods, especially if they need to resolve an issue. Many of them also work on weekends, holidays, and non-standard hours. Since all data centers operate 24/7, it’s common to work on rotating shifts.
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How to Become a Data Center Technician
Most job listings don’t require any advanced qualifications. Therefore, it’s easy to become a data technician. If you have some working experience,you may end up being hired for an entry level data center technician job.
If you don’t have any prior experience, it will help to find a way to gain some by completing an internship program. Otherwise, getting a certification or investing in a relevant education program can help a lot.
Data center entry level jobs don’t require an impressive educational background. Still, it certainly helps if you have an engineering or computer science degree, as this can be your advantage over other applicants.
Nevertheless, even with just a high school diploma and a well-written data center technician resume, you can apply for many positions in this field and possibly land a job that suits your needs and preferences.
Important Qualities
Data center professionals who wish to apply for entry level data technician jobs should possess a wide range of skills to support data centers. Below are the essential skills for this line of work.
Troubleshooting and Repair
Technicians monitor running servers, hardware, and computer networking devices. The skills to diagnose and resolve issues as soon as they emerge are necessary for data centers.
Communication
An individual with a data center technician job must be a good communicator. Part of this job is to explain complex problems to colleagues that don’t have any technical knowledge. So, the ability to simplify complicated concepts and make them understandable is essential.
Technical Writing
Technicians must be able to document their ideas, observations, instructions, and even suggestions. This record of information will serve as a future reference for solving critical issues. For many companies, good technical writing skills are requisite.
Education
With a high school diploma and a few years of job experience, you can even apply for data center technician jobs at Apple or Amazon. Both of these companies have a lenient educational qualification.
But suppose you want a lucrative career in this industry. In that case, a degree in computer science, IT, cloud technology, or telecom networks can help you get from a data technician to a data center manager or other higher-level roles.
Licenses, Certifications, and Registrations
Certifications can prove that you’re equipped with the knowledge and skills necessary to support a company. So if you’re serious about being a data center technician, you can start with getting one of these credentials.
Cisco Certified Network Associate (CCNA) Data Center Cisco certifications are among the most recognized in the industry. If you want to specialize in data center support and operations, a CCNA certificate is an excellent addition to your CV. However, this is only for networking professionals who have between one and three years of work experience. This data center technician training certification is only valid for three years. After this time, recertification is necessary.
Cisco Certified Network Professional (CCNP) Data Center This data center certificate is ideal for any experienced data center facilities technician who wants to be qualified for a senior role. A CCNP certification focuses on data center solutions and the right practices to design, implement, and manage today’s infrastructure. This certification from Cisco is also valid for three years. After that, you must be recertified.
Juniper Networks Certified Professional Data Center (JNCIP-DC) Juniper Networks is a multinational company that markets software and network infrastructure equipment to corporations, government agencies, and education institutions. Its wide array of data center technician certifications and training programs are intended to support its solutions. This means that businesses using Juniper Networks Junos software and equipment would only hire a JNCIP-DC certified individual for a data center technician job. The validity of this certification is also limited to three years.
VCE Converged Infrastructure Administration Engineer (VCE-CIAE) In 2016, Dell acquired EMC Corporation, part of which was the Virtual Computing Environment (VCE). Now, VCE certifications are part of the Dell EMC Proven Professional certification program. This credential is for any data center operations technician who wants to be recognized for their skills in managing and supporting Vblock systems. You must recertify every two years.
VMware Certified Professional 6 – Data Center Virtualization (VCP6-DCV) This credential is perfect for professionals skilled in cloud management and traditional data center networking as it encompasses both disciplines. Over 100,000 professionals have acquired this certification, making it one of the most popular certifications of VMware. Recertification for this credential is mandatory every two years.
Advancement
To advance your data center technician career path, you need to have several years of work experience. Some get promoted to a supervisory or managerial role after five years in a company. For others, this may happen even sooner.
A degree that emphasizes your specialization can also be a factor for getting a leadership or senior role. For instance, if you specialize in designing data centers and supporting a facility’s power and cooling equipment, you may qualify for an infrastructure architect’s position.
But, generally, your overall performance and ethics at work remain the determining factors for getting a senior or leadership role.
How Much Does a Data Center Technician Make?
According to PayScale, the median salary for a data technician is $55,952. The bottom 10% of employed data technicians earn $40,000, while the top 10% make $81,000 annually. The standard wage in big tech organizations, like Google and Apple, is close to the determined median salary.
However, some companies offer more than the average data center technician salary, in the form of better salary benefits to more experienced and qualified employees, particularly those with specialized skills.
Job Outlook
The Bureau of Labor Statistics doesn’t have much information about data center jobs. However, many companies use the same job title for first-line customer support of network services, software, and applications. These jobs are within the scope of computer network support specialist jobs.
Jobs in computer network support are projected to grow by 8% from 2019 to 2029, which is above the average growth compared to other occupations. This increase in data center operations technician jobs will come from businesses that need to build infrastructure to support their daily operations and business growth.
Frequently Asked Questions
How much do Amazon data center technicians make?
According to PayScale, the average Amazon data center technician salary is $53,000. Depending on the skills, job experience, and business location, the company may offer a higher wage for the same job title.
How much does a Google data center technician make?
The average Google data center technician salary is $59,000. This salary often applies to entry-level positions. On the other hand, more experienced, skilled, and qualified professionals employed at Google may receive a better salary and benefits package than other data center technician jobs.
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