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Data Center Technician I

GoDaddy helps the world easily start, confidently grow, and successfully run an online presence. GoDaddy was born to give people an easy, affordable way to get their ideas online. Today, we have millions of customers around the world, but our goal hasn't changed. We’re here to help people easily start, confidently grow and successfully run their own ventures - online and off!

Full-Time

Mid Level

Scottsdale, AZ, USA

$34.000 - $46.000

16 Nov → 16 Dec

Expired

Job Description

This position is not eligible to be performed in Alaska, Colorado, Mississippi, North Dakota, or the Virgin Islands.

A Data Center Technician will be the technical liaison between the technology teams and the Data Center Environment. You are able to troubleshoot and solve all but the most complex infrastructure issues.

As a skilled troubleshooter on a wide range of Data Center environment and systems you understand which issues to escalate to the appropriate resolver groups.

You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved.

We've got your back... Enjoy our many benefits (My Wallet), including paid time off, 401k, equity grants and parental leave. Join one of our employee resource groups (Culture). Continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us (https://aboutus.godaddy.net/about-us/overview/default.aspx.)

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at [email protected]

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Job Responsibilities

  • Perform hardware troubleshooting and maintenance for GoDaddy infrastructure, with focus on mission critical systems (storage, network, servers)
  • Perform data and power cable management, testing, and installation
  • Find creative ways to optimize capital and operating costs
  • Respond to all requests from 24x7 business operations centers
  • Ability to troubleshoot and resolve complex issues
  • Formulate, affect, interpret, and implement policies and procedures
  • Expected to improve current processes, and introduce automation with aim towards simplification and efficiency increases
  • Develop and maintain relationships with business partners and third-party vendors with a focus on quality and SLA compliance
  • Responsible for planning and executing small projects with direction from leadership

Requirements/
Qualifications

  • Must have demonstrated basic expertise in two or more of these areas:
  • Systems administration (Linux and/or Windows Servers) ·
  • Networking (DNS, DHCP) ·
  • Programming / scripting (Java, Perl, Ruby, Python, and/or PHP) ·
  • Basic experience with the following IT hardware concepts: RAID, SAN/NAS, x86 Architecture, SAS/SATA
  • Boot Process
  • Boot Loader
  • File Systems
  • Network device and protocol configuration
  • Directory Structure
  • Performance Troubleshooting
  • Base Operating System Install
  • Some experience with Python, Bash, Powershell or Java
  • Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, LDAP
  • Experience supporting large Enterprise customers in an operations environment
  • Work a flexible shift and participate in an on-call rotation
  • Travel between Data Center sites
  • Ability to kneel, crawl, reach above shoulder height and lift 50lbs repeatedly throughout shifts every day.
  • Walk/move about the data center facility for up to 85% of shift time.
  • Must have excellent verbal and written communication skills
  • Must pass a skill-assessment and performance review after 90 days
  • Basic Linux OS knowledge
  • Basic Windows OS knowledge
  • Basic command line troubleshooting knowledge
  • Basic programming knowledge
  • Basic knowledge for automation programming

How To Apply

Apply through Leftronic