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Are you looking for Salesforce jobs? Perhaps you’ve seen some job alerts in the media and are wondering what working for Salesforce is all about.
Salesforce is one of the world's most widely used cloud-based business solutions. It offers a wide range of services in the fields of customer relationship management, marketing automation, and more.
Unsurprisingly, entrepreneurs are always looking for experts to fulfill much-needed Salesforce roles. If you do a little research on Salesforce careers, you’ll see how diverse your options are. Business executives nowadays seek in-house experts and freelancers, so you can choose where to work from.
As more companies embrace big data, artificial intelligence, and the Internet of Things, the demand for technical skills will continue to rise. In this article, we’ll delve into the Salesforce market, the opportunities you have, and the potential salary you can earn.
Salesforce Jobs - A Quick Overview
Common Roles
Administrator
Software Developer
App Builder
Skills Required:
Extensive Salesforce knowledge
Strong data management skills
Problem-solving skills
In-depth Salesforce customization knowledge
Formulas and validations
Teamwork
Exceptional communication skills
Excellent attention to detail
Average Annual Salary:
$95,000
Salesforce Entry-level Jobs
There’s a growing demand for skilled and qualified professionals who can implement Salesforce software in businesses of all sizes to help maximize profits and improve company relationships with customers. If you look up Salesforce job openings on Google, you’ll easily find some of the most in-demand roles in your area.
There are numerous roles ranging from Salesforce Architects to Developers and Marketers, and certain ones have overlaps in terms of duties and responsibilities. However, all the Salesforce careers have distinct paths, and only some are suitable for beginners. In this article, we’ll look at two such positions:
Salesforce Administrator
The role of administrators is geared towards the standard functionality of Sales and Service Cloud with customization and configuration responsibilities towards businesses. Some of their duties include:
User profile creation: Salesforce admin jobs involve creating user accounts and monitoring appropriate account access levels based on employee roles. It’s also their task to revoke employee access credentials when they leave the company.
Import of sales leads: Administrators are tasked with overseeing the company’s sales and marketing data. In large enterprises, they must establish a standard operating procedure for market research and data analytics.
Case management: Salesforce administrators must answer queries and resolve issues brought up by employees. Most admins will fix cases within 24 to 48 hours. They’ll write a report for team managers detailing technical issues and solutions.
Often, administrators will also conduct one-on-one meetings with the senior manager or employees who are looking to resolve specific issues.
Data management: For entry-level Salesforce jobs, remote or in-office, data management is a regular endeavor. Tasked to handle vast volumes of data, Salesforce-certified administrators ensure that everything is organized and accessible. Administrators also make sure that the data is free from human errors.
In addition to these roles, administrators also test out new software and oversee the installation of Salesforce updates.
Salesforce Developer
Developers deal with Salesforce customizations using Apex, the software’s programming language, and Visualforce, a custom UI language. Their primary responsibilities include:
Coding and programming with Salesforce languages: The platform has three main programmatic technologies: AMPscript, Server-Side JavaScript, and Guide Template Language. Even if you don’t necessarily want to become a developer, coding and programming skills can make you a strong candidate for any technical Salesforce role.
App development and deployment: This includes development on basic Lightning/Visualforce pages and deployment of new apps and updates. You’ll create new apps, keep a log of the essential updates if necessary and ensure that the existing browser and mobile apps work flawlessly.
System testing and debugging: This role also involves ensuring all new software works as intended and updates don’t break things. Supporting Salesforce admins and doing new app testing is another essential part of the job.
Technical documentation: As one of the most tech-savvy members of the team, you are expected to take the lead in logging important information and contributing to the technical documentation, with guidance from senior Salesforce developers.
Required Education
Employers expect certain skills and qualifications from their Salesforce-oriented employees. These depend on the position you apply for, so let’s take a look at administrators as an example.
Technical Skills
So, what technical and specialized skills are essential in Salesforce admin jobs?
In a Mason Frank survey, 44% of respondents claimed to have received a salary increase after obtaining a Salesforce certification. But certification is only a piece of paper: you must also equip yourself with the required technical and specialized skills.
Data management: Salesforce administrators must monitor and manage large data sets daily. They must possess the knowledge to use it effectively to improve business operations.
Formulas and validations: In the age of big data, businesses need to digest information at a glance. That’s what administrators are for. Using formula fields, you can gain greater control of the way your data is presented and make it easier for other teams to understand.
Salesforce customization: Administrators must make regular software changes to tailor it to the needs of their business.
Automation and customizations are some of the skills you’ll need to do this effectively. You’ll also gain greater control over how the software shares data, delivers insights, and automates fundamental business processes.
Soft Skills
What soft skills must Salesforce professionals possess to be successful?
Before searching for “Salesforce sales jobs near me,” know that all Salesforce-certified professions must have a blend of technical and non-technical skills, and the so-called soft skills are just as important. Administrators must be at the forefront of innovation and new initiatives, as they have to help the business improve its processes using Salesforce.
Teamwork: Administrators must also be team players who can work well with their colleagues and train and engage them effectively. They must also network and connect with senior-level roles and other partners to advocate for Salesforce and guarantee the success of their mission.
Communication: From entry-level Salesforce jobs to senior roles, all professionals must have excellent written and verbal skills. Even though they don’t communicate with customers, administrators must know how to make complex ideas easier to understand for the employees that they are in charge of training.
Problem-solving skills: A Salesforce-certified administrator is the person employees contact whenever they encounter issues with the software. To qualify for the role, you must hone your problem-solving skills. You must have the ability to resolve any issue that might arise.
Attention to detail: Since administrators manage large data sets, they must always be thorough, committed, and accurate in their routine checks.
Flexibility: In today’s fast-changing business environment, flexibility will help you keep up with the trends and stay ahead of the competition. Job requirements can change in an instant; thus, administrators must always be prepared to adapt to new industry trends.
Certifications
If you have given some consideration to becoming a part of this growing ecosystem, the first thing you have to know is that a higher education degree isn’t always a prerequisite for Salesforce entry-level jobs. However, a certification is. For most Salesforce certifications, you’ll be required to answer a 60-item multiple-choice test as part of the recruiting process.
The test should take about 90 to 120 minutes. Certification costs vary greatly, ranging from $200 to $6,000 for first attempts. Retakes cost half the price of the test.
Most Salesforce exams cost $200. This includes certifications for developers, administrators, app builders, consultants, and marketers. Architect certifications, on the other hand, typically cost twice as much.
Of all Salesforce jobs in the USA, the single most expensive certification is for Salesforce Technical Architect roles. They require Review Board Exams, which cost $6,000 on your first attempt. Еach retake costs half of the original amount - $3,000.
Once you’ve earned a certification, you must work hard to maintain it. Salesforce-certified professionals must take regular maintenance exams aligned with product release cycles.
That means it’s best to keep up with system updates: this will not only be a sign to management that you’re a valuable employee but also give you the career resources needed to deliver the best value to your team.
Salary Breakdown for Salesforce Jobs
As the leading CRM company worldwide, you can expect Salesforce professionals to receive a generous monthly paycheck. However, the rates still vary depending on several features - location, years of experience, certifications, and skills, to name a few.
So, how much do Salesforce employees make in a year?
According to PayScale, the salary of Salesforce-certified professionals range from $67,485 to $169,217 annually. Principal software engineers are the highest-paid Salesforce roles, earning up to $161,118 per year.
Salary by Role
Business development representatives make the least amount of money. On average, they earn about $47,873 per year.
Salesforce developer jobs: Salesforce-certified developers earn about $116,658 annually. Plus, they make an average of $1,250 in cash bonuses each year.
Salesforce software architect jobs: The average salary of Salesforce software architects is $129,186 per year, which meets the national average. Some receive as low as $65,000 annually. Others make up to $196,000.
Salesforce marketing consultant jobs: Across the country, Salesforce marketing consultants earn an average of $97,500 per year. If you’re eyeing entry-level marketing jobs, you’ll make at least $78,000 annually. As with any other job, your pay gets better over time. Some of Salesforce’s highly-skilled and experienced employees earn as much as $155,800 per year.
Salesforce software engineer jobs: In a year, the average Salesforce engineer makes about $122,083. That’s 20% above the national average. Entry-level rates start at $62,000, while senior roles come with pretty fat paychecks. The most experienced engineers can make as much as $202,000 per year.
Salesforce administrator jobs: In the US, Salesforce-certified administrators make an average of $95,000 annually, as reported by Trailhead. The usual tenure of a Salesforce administrator is 12 months.
Salesforce data analyst jobs: Glassdoor reports that the salary for Salesforce data analysts starts at $56,467 and can be as high as $99,398. They make about $87,000 per year. Their base pay is around $87,262, excluding cash bonuses. According to the report, employees can make an average of $8,966 in cash bonuses annually.
Salaries by City
When talking about careers at Salesforce, what are the highest-paying cities to work in? As expected, wages tend to be higher in the larger cities and IT industry hubs, so don’t expect to be paid the same somewhere in Georgia or Texas as you would in California. Let’s take a more detailed look.
Salesforce jobs in San Francisco: The largest tech employer in the Bay Area offers its employees generous wages. According to Indeed, Salesforce-certified professionals earn roughly $85,030 to $169,460 per year. Administrators make an average of $90,380 annually.
Salesforce jobs in Indianapolis: Indiana’s most populous city is a good place for Salesforce employees. It offers high wages and a wealth of job opportunities. Here, the average salary of Salesforce professionals ranges from $64,062 to $100,133.
This suggests a wealth of opportunities for advancement and increased pay in the city. Administrators earn about $55.57 per hour, which is 10% above the national average.
Salesforce Indianapolis internships: The nationwide average of a Salesforce internship is $73,111 annually. Meanwhile, in Indianapolis, Salesforce internships pay about $70,045 per year.
Salesforce jobs in Boston: Salesforce-certified administrators in this US city earn an average of $91,782 per year, which meets the national average. Some roles reach and go over the $100,000 mark. Developers, for instance, make approximately $116,852 annually.
Salesforce jobs in NY: The salary of Salesforce careers in NYCvariesy greatly, ranging from $47,000 per year to $131,997 per year. Meanwhile, admin roles make roughly $91,471 per year, meeting the national average.
Salesforce jobs in Atlanta: A web developer from New York makes significantly more money than a developer from, say, Atlanta, Georgia. While the average developer in New York earns over $90,000 annually, developers from Atlanta only make as much as $85,113 annually. The rate might be a bit lower in the capital city of Georgia, but it still meets the national average.
Salesforce jobs in Chicago: In Chicago, the average salary for Salesforce roles ranges from $64,876 to $200,000 annually. Customer Service Representatives earn the most. Administrators also make hefty paychecks each year, averaging $91,302.
Salesforce jobs in Seattle: Administrators in Seattle earn about 9% above the national average. They make roughly $95,574 a year. According to ZipRecruiter, annual Salesforce salaries can be as low as $23,884 and as high as $185,105 per year.
Freelance Salesforce Jobs
About 57.3 million Americans have joined the gig economy. That means 36% of the nation’s entire workforce have left the traditional full-time job to seek their fortune through more flexible part-time opportunities.
Many Salesforce roles can be done remotely, and we expect many more to become available in the future. If you want to earn extra cash or quit your day job, you can join the gig economy with Salesforce certifications.
Working from home comes with some pretty notable advantages:
Flexible working hours and location: What time of day are you most productive? What kind of work environment do you feel most productive in?
You call the shots in freelancing, even in the junior Salesforce administrator remote jobs. You decide when and where you’re going to work. This is why most people leave their nine-to-five jobs for the gig economy. Having flexible working hours can increase productivity and improve your overall health and work-life balance.
Unlimited earning potential: Since you get to decide which projects you’re going to accept and which clients you want to work with, your earning potential is far greater than in-office workers. However, you won’t have a steady paycheck. That said, you might experience inconsistent work and cash flows, especially when you’re still starting out and learning the ropes of freelancing.
Aside from the work you do, you have to actively search for clients and work on your online portfolio to ensure you can put food on the table.
No office politics: Your growth will no longer be hindered by office politics. If you freelance, you’re responsible for your own career development and growth.
Time to pursue passion projects: Now that you’re your own boss and have organized your time well, you may get the time and energy you need to pursue a passion project or two.
Although freelancing has proven to be an effective source of income for millions worldwide, it won’t serve everyone equally well and comes with a unique set of challenges, which you need to be aware of. For example, if you’re a workaholic with bad time organization skills, you’ll end up blurring work and leisure time and risking worse burnout than if you were an office worker.
Conclusion
If you want to build a career in a fast-growing field, you can start by getting a Salesforce certification. The global demand for Salesforce vacancies has been on the rise in the last decade and has yet to show signs of slowing down.
The rise of the Salesforce ecosystem has created new careers and is expected to continue in the years to come. That means businesses will need more Salesforce experts in the future in every field, from marketing to engineering.
As we’ve learned, anyone can get and benefit from a Salesforce certification. A technical background isn’t a prerequisite for building a career on the ever-growing Salesforce platform.
However, knowing the ins and outs of the platform is essential. As long as you develop crucial technical and non-technical skills and gain the right certifications, you can thrive in this field and transform your career into something worth bragging about.
Frequently Asked Questions
What exactly does Salesforce do?
Salesforce gives every relevant team in a company a seamless and shared view of customer data through its customer relationship management platform. As a cloud computing service, Salesforce enables businesses to leverage cloud technology to understand their clients better. It also lets companies gain actionable insights into their services.
However, Salesforce is more than a CRM solution. The software offers numerous services to businesses of all sizes, including numerous marketing and sales tools. In short: the platform can be tailored to fit any company’s needs.
How do I start a career in Salesforce?
A degree in computer science or other related fields isn’t a prerequisite for building a career in Salesforce. However, Salesforce jobs require Salesforce certifications. To get a certificate, you must go through 60-question exams, all multiple-choice. These exams will test your knowledge and understanding of the software.
Is Salesforce in demand?
Yes. Businesses of all sizes are using Salesforce solutions. Hence, finding job opportunities – from remote Salesforce support jobs to highly-technical senior roles – won’t be difficult, no matter where you are in the world.
As the leading CRM solution worldwide, Salesforce roles are in high demand, and there aren’t enough trained professionals to meet the industry’s current needs. In other words: it’s a great time to get your certification and start earning the big bucks.
What is Salesforce for beginners?
Anyone who wishes to pursue Salesforce admin jobs in the USA should consider working at consultancies. They provide excellent opportunities for growth and development and often organize training for new people.
Internships are also great, especially for developers and salesforce marketing teams.
How much do Salesforce employees make?
The average salary of Salesforce employees varies greatly, depending on multiple factors. Aside from the obvious factors like skill and experience, your location is one of the most important factors. Large, populous cities, in general, offer better opportunities and wages.
Still, the average salary varies from city to city. For instance, the wage for Salesforce jobs in Chicago ranges from $64,876 to $200,000 annually. In New York, it ranges from $47,000 to $131,997 per year.
Aside from location, years of experience, and skills, your Salesforce role affects your salary. While administrators earn around $95,000 annually, some professionals earn over $100,000.
Whether you want to become an administrator, developer, business analyst, or sales consultant, Salesforce jobs will give you a competitive wage. Nationwide, professionals in this field make an average of $67,485 to $169,217.
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