Salesforce Jobs

Are you looking for Salesforce jobs?

In our rapidly changing digital landscape, acquiring technical skills can help you stay relevant. Not only that, it can also lead you to more favorable wages.

Salesforce is one of the most widely used cloud-based business solutions in the world. It has a wide range of features and the wonderful ability to be customized to meet various business needs. Unsurprisingly, entrepreneurs are always on the lookout for experts to fulfill much-needed Salesforce roles. If you do a little research on salesforce careers, you’ll see how diverse your options are. Business executives nowadays seek both in-house experts and freelancers, so you can choose where to work from too.

As more companies embrace big data, artificial intelligence, and the Internet of Things, the demand for technical skills will continue to rise.

Here, we’ll delve into the Salesforce market, the opportunities you have, and the potential salary you can earn.

Salesforce job:

  • Administrator
  • Software developer
  • App builder

Skills required:

  • Extensive Salesforce knowledge 
  • Strong data management skills
  • Problem-solving skills
  • In-depth Salesforce customization knowledge
  • Formulas and validations
  • Teamwork
  • Exceptional communication skills
  • Excellent attention to detail

Average annual salary: 

  • $95,000

For Beginners 

There’s a growing demand for skilled and qualified professionals who can implement Salesforce software solutions in businesses of all sizes.  If you’re hoping to be part of this growing ecosystem, the first thing you have to know is that a higher education degree isn’t always a prerequisite for Salesforce entry-level jobs. However, a certification is. For most Salesforce certifications, you’ll be required to answer a 60-item multiple-choice test. It should take about 90 to 120 minutes. The cost of certifications varies greatly, ranging from $200 to $6,000 for first attempts. Retakes cost half the price of the test. Most Salesforce exams cost $200. This includes developer, administrator, app builder, consultant, and marketer certifications. Architect certifications, on the other hand, typically cost twice that amount. Of all sales force jobs in the USA, the single most expensive certification is for Salesforce Technical Architect roles. They require Review Board Exams, which cost $6,000 on your first attempt. Еach retake costs half of that original amount—$3,000. Once you’ve earned a certification, you must work hard to maintain it. Salesforce-certified professionals must take regular maintenance exams that are aligned with product release cycles. That means it’s best to keep up with system updates. If you look up Salesforce job openings on Google, you’ll easily find some of the most in-demand roles in your area. Here are the three entry-level certifications:

  • Salesforce Administrator
  • Salesforce App Builder
  • Salesforce Developer

Job Description

Given that Salesforce is a solution that services different areas of a company, one can expect Salesforce professionals to entail wearing multiple hats. Of the three paths, you can take – administrator, app builder, or developer – you’ll find certain overlaps in terms of duties and responsibilities. However, all of the Sales force careers have distinct paths. The role of administrators is geared towards the standard functionality of Sales and Service Cloud with customization and configuration responsibilities towards businesses. App builders deal with the declarative functionality of the software. Their role revolves around how process automation can find its place in business. Finally, developers deal with Salesforce customizations using Apex, the software’s programming language, and Visualforce, a custom UI language. Disclaimer: The information in this guide is provided for general information purposes only. It’s important to take note that the criteria for hiring are unique to each company.   Daily activities

What are the daily responsibilities of Salesforce administrators?

  • Creating user profiles: Salesforce admin jobs are responsible for creating user accounts and monitoring appropriate access levels based on employees’ roles. It’s also their task to revoke employees’ access credentials when they leave the company.  
  • Importing sales leads: Administrators are tasked to oversee the company’s sales and marketing data. In large enterprises, they must establish a standard operating procedure for market research and data analytics. 
  • Case management: Salesforce administrators must answer queries and resolve issues brought up by employees. Most admins will fix cases within 24 to 48 hours. They’ll write a report for team managers, detailing technical issues, as well as their solutions. Often, administrators will also conduct one-on-one meetings with employees looking to resolve certain issues.
  • Data management: For entry-level Salesforce jobs, remote or in-office, data management is a regular endeavor. Tasked to handle huge volumes of data, Salesforce-certified administrators make sure that everything is organized and accessible. Not only that, administrators ensure that the data is free from human errors. 
  • Product review: Administrators make product reviews or demos when an executive intends to purchase solutions from a third-party provider. It’s the administrator’s job to find out if the purchase is worth it. 
  • Installing Salesforce updates: Salesforce’s regular system updates, occurring three times a year, make it always relevant. The company usually deploys updates that enhance the performance and usability of the software. However, at times, the updates can affect current customizations. 

Key areas of expertise Looking for Salesforce openings? Aside from securing the appropriate Salesforce certification, having in-depth knowledge and understanding of certain topics will help you land the right job and thrive. 

  • Salesforce platform: If you’re aiming to be an administrator, you ought to know the Salesforce software like the back of your hand. You must have comprehensive customization and configuration knowledge. Part of your job is to ensure that the software is running smoothly every day. Thus, you must have the skills to troubleshoot problems and the confidence to search for solutions to potential issues. 
  • Coding and programming with Salesforce languages: The platform has three main programmatic technologies: AMPscript, Server-Side JavaScript, and Guide Template Language. Even if you don’t necessarily want to become a developer, coding and programming skills can make you a strong candidate for any technical Salesforce role. 

Salary breakdown of Salesforce jobs As the leading CRM company worldwide, you can expect Salesforce professionals to receive a generous paycheck each month. However, the rates still vary depending on a number of features—location, years of experience, certifications, and skills to name a few. So, how much do Salesforce employees make in a year? According to PayScale, the salary of Salesforce-certified professionals range from $67,485 to $169,217 annually. Principal software engineers are the highest-paid Salesforce roles, earning up to $161,118 per year.  Business development representatives make the least amount of money. On average, they earn about $47,873 per year. Salesforce developer jobs: Salesforce-certified developers earn about $116,786 annually. Plus, they make an average of $1,250 in cash bonuses each year.  Salesforce software architect jobs: The average salary of Salesforce software architects is $129,186 per year, which meets the national average. Some receive as low as $65,000 annually. Others make up to $196,000.   Salesforce marketing consultant jobs: Across the country, Salesforce marketing consultants earn an average of $97,500 per year. If you’re eyeing entry-level marketing jobs, you’ll make at least $78,000 annually. As with any other job, your pay gets better over time. Some of Salesforce’s highly-skilled and experienced employees earn as much as $155,800 per year.  Salesforce software engineer jobs: In a year, the average Salesforce engineer makes about $122,083. That’s 20% above the national average. Entry-level rates start at $62,000, while senior roles come with pretty fat paychecks. The most experienced engineers can make as much as $202,000 per year.  Salesforce administrator jobs: In the US, Salesforce-certified administrators make an average of $95,000 annually, as reported by Trailhead. The usual tenure of a Salesforce administrator is 12 months.  Salesforce data analyst jobs: Glassdoor reports that the salary for Salesforce data analysts starts at $56,254 and can be as high as $99,022. They make about $87,000 per year. Their base pay is around $86,932, while they earn the rest in cash bonuses. According to the report, employees can make an average of $8,932 in cash bonuses annually. An image of a modern office Freelance Salesforce careers  Is it possible to start as a freelance Salesforce professional? Yes—of course! Thanks to the thriving Salesforce market, starting a freelance career is advantageous to professionals in the tech scene.  Many Salesforce-certified professionals who go freelance have deep technical know-how on development. People who’ve only experienced the business side of the CRM suite are often drawn to this path as well.  If you don’t come from a technical background and no knowledge of the software, you might have to exert a bit more effort to keep up with other professionals. But with hard work and dedication, anyone can pass the certifications with flying colors. An excellent way to start a freelance Salesforce career is to gain key user experience at a company that uses it. Exposure to the Salesforce suite will help you improve your knowledge and understanding of these cloud-based solutions. Management position possibility Salesforce offers millions of opportunities for technical roles. However, job opportunities aren’t limited to this line of work. If you look up “Salesforce manager jobs near me” online, you’ll find a myriad of potential management positions. Leadership roles are highly plausible—that is, if you have a degree, aside from your Salesforce certifications. In this line of work, the only way to move your career forward is to gain more certifications. The top certification you can get is the aforementioned Salesforce Technical Architect credential. It’s also one of the highest-paying roles in the Salesforce ecosystem. 

Salary Range of Careers at Salesforce

What are the highest-paying cities for Salesforce professions? In general, wages are higher in larger cities.  Salesforce San Francisco jobs: The largest tech employer in the Bay Area offers its employees generous wages. On average, Salesforce-certified professionals earn roughly $85,030 to $172,798 per year, according to Indeed. Administrators make an average of $90,380 annually. Salesforce Indianapolis jobs: Indiana’s most populous city is a good place for Salesforce employees. It offers high wages and a wealth of job opportunities. Here, the average salary of Salesforce professionals ranges from $64,062 to $100,133. This suggests that there’s a wealth of opportunities for advancement and increased pay in the city. Administrators earn about $54.08 per hour, which is 7% above the national average.  Salesforce Indianapolis internships: The nationwide average of Salesforce internship salaries is $73,139 annually. Meanwhile, in Indianapolis, Salesforce internships pay for about $70,090 per year. Although nationwide salaries for internship roles range from $16,771 to $159,080, the numbers appear to be better in Indianapolis. There, most Salesforce internships pay about $30,666 to $105,414 annually. Salesforce Boston jobs: Salesforce-certified administrators in this US city earn an average of $89,360 per year, which meets the national average. Some roles reach and go over the $100,000 mark. Developers, for instance, make approximately $116,876 annually. Salesforce New York jobs: The salary of Salesforce careers in NYC vary greatly, ranging from $47,000 per year to $131,997 per year. Meanwhile, admin roles make roughly $92,336 per year, meeting the national average. Salesforce Atlanta jobs: A web developer from New York makes significantly more money than a developer from, say, Atlanta, Georgia. While the average developer in New York earns over $90,000 annually, developers from Atlanta only earn as much as $85,113 per year. The rate might be a bit lower in the capital city of Georgia, but it still meets the national average.  Salesforce Chicago jobs: In Chicago, the average salary for Salesforce roles range from $64,876 to $200,000 annually. Customer Service Representatives earning the most. Administrators also make hefty paychecks each year, receiving an average of $90,891. Salesforce Seattle jobs: Administrators in Seattle earn about 8% above the national average. They make roughly $94,507 in a year. According to ZipRecruiter, annual Salesforce salaries can be as low as $23,883 and as high as $185,097 per year.

Freelance

About 57.3 million Americans have joined the gig economy. That means 36% of the nation’s entire workforce has left the traditional full-time job for more flexible opportunities. Many Salesforce roles can be done remotely. If you’re looking to earn extra cash or to quit your day job, you can join the gig economy with Salesforce certifications.  Working from home comes with some pretty notable advantages: Flexible working hours and location: What time of day are you most productive? What kind of work environment do you feel most productive?  In freelancing, even in junior salesforce administrator remote jobs, you call the shots. You decide when and where you’re going to work. This is the main reason why most people leave their nine-to-five jobs for the gig economy. Having flexible working hours can increase productivity, improve your overall health and your work-life balance. Unlimited earning potential: Since you get to decide which projects you’re going to accept and which clients you want to work with, your earning potential is far greater than in-office workers. However, you won’t have a steady paycheck. You might experience inconsistent work and cash flows, especially when you’re still starting out and learning the ropes of freelancing. Aside from the work you do, you have to actively search for clients and work on your online portfolio to ensure you can put food on the table. No office politics: Your growth will no longer be stymied by office politics. If you freelance, you’re responsible for your career development and growth.  Time to pursue passion projects: Now that you’re your own boss, you can pursue passion projects!  Although freelancing has proven to be an effective source of income for millions worldwide, it isn’t for everyone. It comes with a unique set of challenges. So, don’t submit your resignation without weighing the pros and cons of going freelance. 

Education 

A quick search of Salesforce jobs near me will show that not all employers require applicants to have a degree. It is advantageous, though. A degree can help you stand out in the job market and improve your earning power.  Certifications, on the other hand, are a different story. They are a must if you want to get hired for a Salesforce position. Each year, Salesforce-certified individuals must take three maintenance exams, one for each system update. To secure a certificate, it’s best to undergo Salesforce training, whether online or offline. It’s not required, but it’s highly recommended. There are six roles and 25 certifications to take —Sales Cloud, Marketing Cloud, Service Cloud, Pardot, Field Service Lightning, and Community Cloud.  Here are the six key roles:

  • Architect
  • Administrator
  • Developer
  • App Builder
  • Consultant
  • Specialist

Each role comes with different sub-certifications or specializations. You can earn certifications individually. You may also earn them in bundles or specializations.  Advanced-level certifications can also improve your earning power.

Technical Skills

What technical and specialized skills are important in Salesforce admin jobs? In a Mason Frank survey, 44% of respondents claimed to have received a salary increase after obtaining a Salesforce certification. It’s obviously worth it. Before you can enjoy this advantage, you must equip yourself with ideal technical and specialized skills. 

  • Data management: Salesforce administrators have to monitor large data sets on a daily basis. They must manage and organize said data. Not to mention, they must have the knowledge to use it effectively to improve business operations. 
  • Formulas and validations: In the age of big data, businesses need to digest information at a glance. That’s partly what administrators are for. Using formula fields, you can gain greater control of the way your data is presented. 
  • Salesforce customization: Administrators have to make regular changes to the software to tailor it to the business’ needs. Automation and customizations are some of the skills you need to do this effectively. You’ll also gain greater control of how the software shares data, delivers insights, and automates fundamental business processes. 

Non-Technical Skills

What soft skills must Salesforce professionals possess to be successful? Before searching for “Salesforce sales jobs near me,” know that all Salesforce-certified professions must have a blend of technical and non-technical skills. 

    • Teamwork: Administrators must be team players. It’s their duty to help the business improve its processes using Salesforce. They must be able to work well with their colleagues and train them effectively. They must also forge professional relationships with senior-level roles in order to advocate for Salesforce and guarantee the success of their mission. 
    • Communication: From entry-level Salesforce jobs to senior roles, all professionals must have excellent written and verbal skills. Since it’s their responsibility to train employees on the Salesforce software, administrators must know how to make complex ideas easier to understand.
    • Problem-solving skills: A Salesforce-certified administrator is the person employees contact whenever they encounter issues with the software. To qualify for the role, you must hone your problem-solving skills. You must have the ability to resolve any issue that might arise.
    • Attention to detail: Since administrators manage large data sets, they must always be thorough and accurate in their routine checks. 
    • Flexibility: In this fast-changing business environment, flexibility will help you keep up with the trends and stay ahead of the competition. Requirements can change in an instant. Thus, administrators must always be prepared to adapt.

Conclusion

If you want to build a career in a fast-growing field, you can start by getting a Salesforce certification. The demand for salesforce jobs has been on the rise in the last decade on a global level. It has yet to show signs of slowing down.  The rise of the Salesforce ecosystem has created new careers and is expected to continue in the years to come. That means businesses will need more Salesforce experts to handle their needs and resolve their issues.  As we’ve learned, anyone can get and benefit from a Salesforce certification. A technical background isn’t a prerequisite for building a career in the ever-growing Salesforce platform.  However, knowing the ins and outs of the platform is of paramount importance. As long as you develop crucial technical and non-technical skills, and gain the right certifications, you can thrive in this field.  

FAQs

Q: What exactly does Salesforce do?

A: Salesforce eliminates the usual technology silos between different departments. It gives everyone a seamless and shared view of customer data through a customer relationship management platform. As a cloud computing service, Salesforce enables businesses to leverage cloud technology to understand and connect with their clients. It also lets companies gain actionable insights into their services.  However, Salesforce is more than a CRM solution. The software offers a myriad of services to businesses of all sizes—from monitoring customer activity to marketing to consumers. It can be tailored to fit any company’s needs. 

Q: How do I start a career in Salesforce?

A: A degree in computer science or other related fields isn’t a prerequisite for building a career in Salesforce. However, Salesforce jobs require Salesforce certifications. To get a certificate, you must go through 60-question exams, all in multiple-choice. These exams will test your knowledge and understanding of the software.  Are you hoping to become a developer and build new apps? Or an administrator who ensures Salesforce is running smoothly?  Keep in mind that different Salesforce certifications cover different concepts. Hence, make sure to study for the appropriate exam. 

Q: Is Salesforce in demand?

A: Yes. Businesses of all sizes are using Salesforce solutions. Hence, finding job opportunities – from remote Salesforce support jobs to highly-technical senior roles – won’t be a challenge, no matter where you are in the world. As the leading CRM solution worldwide, Salesforce roles are in high demand. This growth is expected to create 3.3 million new job opportunities by 2022.  There aren’t enough trained professionals to meet the industry’s current needs. Thus, there’s no better time to learn a new skill or two. Gaining Salesforce certifications in this increasingly digital world will help you stand out in the job market, and more importantly, it will increase your earning power. 

Q: What is Salesforce for beginners?

A: Anyone who wishes to pursue Salesforce admin jobs in the USA, or any role for that matter, should consider working at consultancies. They provide excellent opportunities for growth and development. It’s easier to pick up and hone new skills when you’re surrounded by different consultants. Plus, they won’t have any problem with training. If you have little to no experience with the Salesforce suite and you want to go freelance, you might also want to start working at a company. One that uses these cloud-based solutions. It will give you the hands-on experience of the platform you need.  

Q: How much do Salesforce employees make?

A: The average salary of Salesforce employees varies greatly, depending on multiple factors. Your location is one of the most important. Large, populous cities, in general, offer better opportunities and wages. Still, the average salary varies from city to city. The salary for Salesforce jobs in Chicago, for instance, range from $64,876 to $200,000 annually. In New York, it ranges from $47,000 to $131,997 per year. Aside from location, years of experience, and skills, your Salesforce role affects your salary. While administrators earn around $95,000 per year, some professionals make well over the $100,000 mark.  Whether you want to become an administrator, developer, business analyst, or sales consultant, Salesforce jobs will give you a competitive wage. Nationwide, professionals in this field make an average of $67,485 to $169,217.